Internet Storm Center

Job Description

Who we are...

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need…

We are looking for a SOC Security Engineer I to support, design and maintain COCC’s Security Operations Center (SOC) technologies and services. The ideal candidate will be familiar with installing, configuring, and maintaining Linux operating systems and servers, as well as monitoring and optimizing system performance, security, and availability of the SOC systems and applications. The candidate will troubleshoot technical issues as required and provide technical support to internal (COCC) and external (client) users. The candidate will participate in the design and development of SOC systems (ex SIEM) and collaborate with cross functional teams and stakeholders. The candidate will be familiar with scripting/automation languages and will work to automate routine tasks and deployments. The candidate will perform other system related tasks such as user permissioning, back up and restore of data, patching and system updates, log ingestion and parsing, and will work with COCC clients in a consultative manner as required. The candidate will also have knowledge of Windows Operating Systems (ie Windows Server) and Active Directory environments, familiarity with SIEM platforms and system logging, and Information Security/Cybersecurity concepts. The position will require the ability to work without supervision at times as well as the ability to use advanced knowledge to make judgement calls.

What’s in it for you…

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:

A hybrid schedule allowing you the flexibility to balance your work/life needs
A customized training plan to successfully onboard you through your first year
A robust employee training and development program aligned with career pathing objectives
Generous PTO offering as well as competitive pay and benefits
On-site fitness center / off-site fitness/wellness reimbursement
Tuition Reimbursement
One-on-one career coaching
Financial planning assistance with certified professionals
Fun employee events such as company outings, trivia, sports leagues wellness events
Peer recognition programs
What you’ll do…

Management of intermediate and advanced projects
High level of autonomy and ability to assist in creating and updating established procedures
Primary focus on internal requests and issue response
Participate in security monitoring and reporting
Responsible for intermediate/advanced levels or research
Assess security configuration for enhancements/fixes and implementation
Manage all break fixes
Review system and network infrastructure to build understanding and familiarity
Coordinate maintenance windows and improvements
Responsible for scripting, automation, deployments, and creation of service enhancements and internal documentation needs
Create and maintain procedures
Must have working knowledge and understanding of all documentation
Review documents and ensure accuracy


What you’ll bring…

Bachelor’s degree is preferred for this role but will consider appropriate work experience and/or relevant certifications
3-7 years’ experience supporting security operations technologies and services
Security certification (security+, GSEC, etc.) a plus
Ability to read, analyze and interpret technical information and explain in detail
Ability to communicate effectively with all levels of staff and management both orally and in writing
Ability to operate and maintain enterprise-class security platforms
Ability to work successfully in both Linux and Windows environments – Strong familiarity with Linux environments is preferred
Familiarity with GIT
Familiarity with Splunk or other SIEM platform
Good working knowledge of Microsoft Office, Visio
Intermediate/advanced understanding of network service protocols, analyzing tools (Wireshark, etc.)
Scripting knowledge required (ex Python, Ansible, PowerShell)
Good understanding of network architecture concepts
Ability to work with and understand confidential information, including but not limited to: Future service plans and development/enhancement, Client Contracts, Security Configuration, Non-Public Customer Information (NPCI)
Office conditions for majority of work time
Some weekend work required and some weeks require work over 40 hours
Must be available for a rotating on call schedule
Must be able to work in stationary position
The salary range of this position is $80,000 - $110,000

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you!