|Preferred GIAC Certifications||GCDA|
|Contact Name||Ernest Covell|
Assist in the technical support of the IT Security environment as well as the applications residing on these servers
Coordinate and provide assistance with end-user support, trouble ticket resolution, security tool configuration, and process/procedural updates
Prepare and document standard operating procedures and protocols
Responsible for the scheduling, testing, and implementation of enhancements or new releases of security tool features
Work with team members to understand and implement IT Security tools
Qualifications - Internal
Provide operational and technical support to ensure the ongoing stability of the IT Security environment. Assist in the IT Security design and implementation process.
Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 0-2 years of experience in the IT Security field or a related area. Experience securing Windows, Linux, and Mac environments in production environments. Experience with security tools such as firewalls, web proxy servers, vulnerability scanners, DLP, malware scanners, disk encryption, SIEM, etc. System hardening (application securing, CIS benchmarks, RBAC, or similar). Strong familiarity with standard ITSM processes. Knowledge of security controls frameworks such as NIST CSF, NIST 800-171, ISO 27001, or CIS Critical Security Controls. Strong familiarity or experience with the administration, securing, hardening, patching or maintenance of one or more server, network, or application platforms such as Windows, Unix, Linux, Cisco, Juniper, Apache, IIS, various Middleware platforms, secure software development environments, cloud platforms or other relevant technology areas. Healthcare experience is a plus.
Systems Security or Administration certifications such as CISSP, GSEC, Linux+, Security+, Network+, Cloud+, CCNA, or CCSA are preferred.