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CSIS Sr Analyst
Company Citi
Location Irving, TX or Tampa, FL
Preferred GIAC Certifications GIAC including but not limited to GSEC, GCIH, GCIA, GPEN, GDAT, GCFA, GMON, GCTI
Travel 10%
Salary Not provided
Contact Name Email copy of your resume to
Contact Email abessette/at/
Expires 2022-01-27

Job Description


Citi’s Security and Investigative Services Investigative Support Team (IST) provides advanced investigative data analytical and eDiscovery support to CSIS Investigators, as well as assistance/services to other business units across Citi as required. Relativity is the primary web-based email and IM review tool selected for the Investigative Support platform.


The Relativity Project Coordinator position is the Subject Matter Expert (SME) who exhibits the highest level of expertise in performing tasks specific to Relativity. The SME functions as the regional ambassador for this specific knowledge area and applies expertise to support the CSIS vision and strategic direction for the Relativity platform. The SME functions as the “go to” person within CSIS who provides solutions and suggestions to stakeholders in answering questions surrounding the use and capabilities afforded by Relativity.

This position requires mastery level skills with regards to Relativity and is responsible for the administration of the Relativity review environment, including all aspects of: workspace management, ingestion/staging of processed data, exporting data for transmittal to other parties, and providing support to database users, including basic and advanced review training, query building, technical support and other user related requests. This position serves as the primary point of contact for end users of the application and must be able to take ownership of projects and operate autonomously.


General knowledge, skills, and abilities necessary to carry out the responsibilities of this team include:

In depth knowledge of E-Discovery Relativity platform
Troubleshoot data and system related issues and escalate appropriately
Assist reviewers with workflow optimization and other needs specific to Relativity: manage users and permissions; execute search queries; identify and remove duplicate items from review sets; classify, cull, and organize data using tagging, exclusions, and custom objects
Ingest and stage processed data for review in Relativity and export data for use in external applications/platforms, when necessary
Run quality control checks on all deliverables as well as various detailed checks throughout the lifecycle of a project to ensure that high quality standards are met
Develop and implement Relativity scripts and applications to increase efficiency and consistency throughout review process
Maintain deep understanding of all Relativity analytics, search, and filtering capabilities
Maintain detailed tracking records and audit logs
Create and maintain documentation, educate, and train end users on the use of Relativity and general best practices.
Effective coordination across several functional teams, to include CSIS Cyber, Core, and Citi Legal
Custom report writing skills to accurately articulate the circumstances and events of the research and analysis
Provide status updates as well as communicate any technical issues to other groups within the company, escalating when necessary
Solid judgment and decision-making skills
Effective and persuasive written and oral communication; ability to brief management and others on eDiscovery research and analysis
Familiarity with Project Management tools and processes
Consistent performance, even under pressure; always pursue continuous improvements
Develop and implement sustainable strategies on how to perform the role, with an eye on improvement based on changes needed or refinement of approach
Minimum Requirements:

Education and Experience

Bachelor’s Degree in computer science, or related field, or equivalent experience
Expert knowledge of all working phases and components of Relativity 10.1 or higher.
Firm understanding of the Electronic Discovery Reference Manual (EDRM) and thorough knowledge of all phases of discovery
Three years of relevant experience in an eDiscovery vendor, law firm, or similar environment (including but not limited to Early Case Assessment, Analytics and Predictive Coding, Downstream Review and Production) and Investigative workflows
Knowledge and Skills:

Strong understanding of cyber forensic and eDiscovery procedures to collect, handle, examine, and analyze evidentiary artifacts while preserving integrity and maintaining a strict chain of custody
Exceptional organizational skills and ability to manage multiple projects simultaneously
Ability to self-manage, delegating tasks as necessary
Ability to work well in a team environment as well as independently proven ability to handle projects under pressure and within a tight deadline
Strong analytical and communication (verbal and written) skills
Impeccable attention to detail. Superior focus on quality-control and ensuring accuracy of work-product
Excellent problem-solving ability - must be able to handle high-level issues and have a good understanding of utilization of internal resources to determine most appropriate course of action
Ability to maintain a high-performance level for repetitive tasks
Flexibility to work on call off hours/weekends during critical project phases if necessary
High level of proficiency with MS Office applications
Strong understanding of how computer applications, systems, and networks are managed and secured
• Must have flexibility to work outside of normal business hours when necessary

Preferred Requirements:

Education and Experience
• Advanced degree in a technically rigorous domain such as Computer Science, Information Security, Engineering, etc.
• Prior experience with information technology and/or information security in the financial services industry

Experience using various software tools such as Relativity (kCura), Clearwell (Symantec/Veritas), Axcelerate (Recommind), Xera (iCONNECT), Equivio (Microsoft), Brainspace (Brainspace), PSS Atlas (IBM), eCapture/Allegro/Eclipse (iPro), LAW Prediscovery and ECA (LexisNexis), EnCase eDiscovery/eDiscovery Review (Guidance), Extero, Autonomy (HP), Kazeon (EMC), etc. (Experience with all listed tools not a requirement, but broad base of experience across various tools is desired)
General understanding of the Federal Rules of Civil Procedure (FRCP) a plus
Knowledge and Skills:

Relativity Certified Administrator (RCA) preferred; other Relativity or RelativityOne certifications highly desirable.
Any professional certifications issued by GIAC, AWS, etc.
Familiarity with Atlassian tools

Job Family Group:

Corporate Services

Job Family:

CSIS Management & Operations

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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